Every workplace has its own mix of personalities and talent. Interestingly, even when people work as part of a regular group or team they may be completely unaware of the collective talent that they bring together every day.
Too often, people are quick to criticize their co-workers or their supervisors because of annoying habits or an approach to their work tasks that seems inefficient or short-sighted.
On the other hand, these same people may have one or two colleagues with whom they work easily because they seem to think alike or process work in a similar fashion. Why is that?
Research on personality theory shows us that differences among people can be obvious in some ways and very subtle in others. The key to understanding someone else is to first understand our own behaviour – how it impacts the way we work and how we interact with others
One way to accelerate this kind of awareness is through the use of personality assessments. Many people have a hard time analyzing themselves and an assessment is a quick way to bring certain characteristics – both positive and not so positive – to the surface for reflection.
In a work setting, a wise manager will understand the strengths of each employee and be diligent about coordinating individual efforts with team goals and output. It can be a daunting responsibility and sometimes a new tool can make it easier.
One of the most widely used behavioural assessments in the world is the Myers Briggs Type Indicator or MBTI. Firmly grounded in theory, in practice it is used to increase self understanding in the areas of communication, conflict, stress, change, teamwork and leadership.
MBTI is not meant for use in a selection process but rather as a development tool after people are on board. Under the guidance of a trained professional, the MBTI can be used to build more cohesive teams by highlighting the combined strengths of members in a way that promotes understanding, mutual respect, tolerance and cooperation.
An assessment like the MBTI can also be used to open up the sometimes tricky dialogue about sources of tension and conflict among team members that may be hindering performance, with the intention of resolving these in a productive way.
There are a number of excellent assessments out there – the MBTI is just the most comprehensive tool, in my opinion. Whichever one is used, the message here is to get the best value from it by using it with discretion and professional guidance.
Tending to the dynamics of a work team takes constant effort but the payoff is well worth it. When people feel their talents are being well used and they work in harmony with their colleagues, they will be happier and more productive which makes them more enjoyable to work with and easier to supervise.
Written by Laurie Mills. Originally published in the Capital News, Kelowna, BC, 2009.